Computer Thrown At Miami Airport Worker By Angry Passenger – Simple Flying

A distraught passenger was seen throwing a computer monitor at a nearby American Airlines gate agent.
An American Airlines passenger faces criminal charges after a violent outburst at Miami International Airport. The passenger was traveling from Alabama when she lost track of her two children, resulting in a violent outburst to the ticket agent. The ensuing situation involved throwing a computer monitor at an American Airlines ticket agent, who remained largely unharmed.
Authorities at the airport referred all comments to American Airlines, as the affected ground crew was an employee of the airline. A spokesperson for American Airlines confirmed the carrier was working with appropriate law enforcement to protect its staff when questioned about the event by Simple Flying:
"On December 20, law enforcement was requested at Miami International Airport due to a disturbance in the gate area where a customer physically assaulted a Customer Care Agent. Acts of violence against our team members are not tolerated by American Airlines and we are committed to working closely with law enforcement in their investigation."
"Our thoughts are with our team member, and we are ensuring they have the support they need at this time."
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According to local police, The passenger was traveling from Alabama to New York City via Miami International Airport with her two children, aged six and eight. The mother checked in to her flight at gate D-39 after being rebooked for missing a previous leg of the journey. While speaking to the gate agent, the passenger's two children disappeared, much to the distress of the traveling mother. Upon realizing her children were not in the area, the subject became visibly upset and began to scream, demanding the gate agent find her children.
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As the situation progressed, the passenger began inflicting damage to the check-in area and continued to call for staff to find her missing children. According to investigators and witnesses, she pulled the boarding pass reader off the wooden counter, damaging the equipment and countertop in the process and topping over the equipment. Videos of the altercation show bystanders and fellow passengers declining to assist or intervene in the situation, culminating in the passenger picking up a computer monitor and throwing it at the gate agent.